Frequently Asked Questions

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Frequently asked questions

We understand that informed decisions about your child's oral health are crucial, and we're here to provide clarity and guidance. If you can't find the answer you're looking for here, feel free to reach out to our team, and we'll be happy to assist you.

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  • What are your office hours?

    Our office hours vary by location. Visit our orthodontic locations for office information.

  • Do you accept insurance?

    Yes, we accept most major insurance plans. Our Dental plans could significantly reduce the price of children’s medically necessary orthodontic work and children’s dental visits. Visit our insurance page for more information.

  • What should my child expect during their first visit?

    During your child’s first visit, our team will thoroughly examine their teeth and gums, and provide a professional cleaning. We’ll also provide you with information on how to care for your child’s teeth at home and answer any questions you may have. Our goal is to make every visit a positive and enjoyable experience for your child.

  • What is your policy on pain management?

    We understand that visiting the dentist can be scary for some children, which is why we go above and beyond to make sure they feel comfortable and at ease. We use a variety of techniques, including nitrous oxide and oral sedation, to manage pain and anxiety.

  • How can I schedule an appointment for my child?

    Scheduling an appointment is easy. You can call our office, use our online appointment request form, or reach out to our team, and we will be happy to assist you in booking a convenient appointment time.

  • What payment options do you offer for dental and orthodontic treatments?

    We provide flexible payment options, including insurance, financing, and payment plans, to accommodate your budget and ensure your child receives the care they need.

  • What safety measures are in place at your practice?

    Your child’s safety is our priority. We adhere to strict infection control protocols, including sanitization, sterilization, and the use of personal protective equipment (PPE), to ensure a safe and healthy environment.

  • How can I prepare my child for their dental appointment?

    Preparing your child for their appointment includes discussing the visit positively, maintaining a regular oral care routine, and reassuring them that our team is here to make their experience comfortable and enjoyable.

  • What can my child expect during their first orthodontic consultation?

    During the initial orthodontic consultation, we will conduct a thorough examination, discuss treatment options, and answer any questions you or your child may have. It’s an opportunity to get to know our team and learn more about orthodontic care.

  • What is the best way to handle my child's dental anxiety or fear?

    Dental anxiety is common among children. Our team is experienced in creating a positive and relaxed atmosphere to help alleviate anxiety. We also offer sedation options when necessary to ensure your child’s comfort during treatment.

  • What should I do in case of a dental or orthodontic emergency outside of regular office hours?

    If your child experiences a dental or orthodontic emergency after hours, please call our emergency line, and our on-call staff will provide guidance and assistance.

  • Are orthodontic treatments only for cosmetic purposes, or do they have functional benefits as well?

    Orthodontic treatments offer both cosmetic and functional benefits. While they can enhance your child’s smile, they also address issues like misaligned bites, which can lead to improved oral function, reduced risk of dental problems, and enhanced overall oral health.